Contact Us
Have a question, need help, or want to share feedback? We'd love to hear from you.
In-App Support
Already a user? Use the support widget inside the app for the fastest response.
Log in to access supportCommon Topics
Billing & Subscriptions
Questions about your Pro subscription, payment issues, or plan changes? Email us at support@test-max.com with the subject "Billing". You can also manage your subscription from your Settings page.
Refunds & Cancellations
Payments are non-refundable except where the service is defective, deficient, or materially not as described, or where consumer protection law requires a refund. You can cancel your subscription at any time from your Settings page. For full details, see our Cancellation & Refund Policy.
Bug Reports & Feature Requests
Found a bug or have an idea for a feature? Use the in-app support widget or email us at support@test-max.com. We read every message and prioritize features based on user feedback.
Partnerships & Collaborations
Interested in partnering with TestMax? Whether you're a trading educator, content creator, or prop firm — we'd love to chat. Email support@test-max.com with the subject "Partnership".
Business Details
- Business Name: TestMax
- Location: Karnataka, India
- Email: support@test-max.com
- Website: test-max.com
Grievance Redressal
For grievances relating to the service, your data, or consumer complaints, contact our grievance redressal team at support@test-max.com with the subject line "Grievance".
Grievances are acknowledged within 48 hours and resolved within one month of receipt.
Response Time
We aim to respond to all inquiries within 24 hours on business days. In-app support messages are typically answered faster than email.
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